Türkiye Newspaper Hospital offers healthcare services in an ethical manner and strives to make patients feel the “warmth of family and the comfort of their own homes.” In 2014, the Hospital continued investments to further expand this service approach, which draws considerable interest.
As a reflection of İhlas Group’s approach to social responsibility, Türkiye Newspaper Hospital was established in 1991 to offer healthcare services, a primary need for individuals and families, under the most favorable conditions. The Hospital embraces a “human-centered” approach in all of its activities. An average of 600 outpatient examinations, 900 inpatient treatments, and 800 surgeries are conducted per day at the Hospital, which serves patients with a total of 70 beds, 90 medical specialists, and 325 medical and administrative employees.
THE FIRST PRIVATE HOSPITAL TO SERVE PATIENTS THROUGH AN AUTOMATION SYSTEM
Türkiye Newspaper Hospital is the first private hospital in Turkey entirely operated through an automation system. The Hospital closely follows all developments in technology and related legislation to ensure that patients’ expectations are met in the best way possible, and also to meet requirements that arise as a result of healthcare industry developments. Türkiye Newspaper Hospital has integrated all major healthcare applications, such as the sağlık.NET data transmission system, e-prescription, and e-report, into its information management system. The Hospital has also set up the Picture Archiving and Communication System (PACS), which enables radiological images such as X-ray, MRI and BT to be transmitted, evaluated and stored digitally.
In addition, the Hospital began using the Automated Appointment Reminder System to further improve patient satisfaction and has set up the Qbuton system, which measures and reports patient and employee satisfaction.
CERTIFIED AND AWARDED QUALITY STANDARDS
The TS EN ISO 9001:2008 Quality Certification, obtained in 2004, was renewed by MEYER and TÜV.
In 2013, the Turkish Ministry of Health evaluated and approved the Service Quality Standards of Türkiye Newspaper Hospital.
The Hospital won the “LOB Europe Consumer Award” at the 2013 Leaders of Branding Intelligence Awards held in Frankfurt, Germany.
EXTENSIVE SPECIALIZATION IN HEALTHCARE
The Ophthalmic and Lasik Surgery Unit at Türkiye Newspaper Hospital is among the leading eye centers in Turkey.
In Türkiye Gazetesi Hospital, all diagnoses and treatments are performed with modern methods in the Internal and Surgical Medicine departments, including Internal Medicine, Respiratory Diseases, Gastroenterology, Neurology, Dermatology, Physical Treatment and Rehabilitation, Nutrition and Dietetics, Cardiovascular Surgery, Cardiovascular Surgery, Cardiology, Neurosurgery, General Surgery, Pediatric Surgery, Anesthesiology and Reanimation, Orthopedics and Traumatology, Ear Nose and Throat, Plastic Surgery, Urology, Obstetrics and Gynecology, Pediatric Health and Diseases, and Dental and Oral Surgery. New doctors have started to provide service in areas such as Obstetrics and Gynecology, Perinatology, Pulmonary Diseases, Radiology, Physical Treatment, Pediatrics, Child and Adolescent Psychology, and Nutrition and Dietetics. The Ophthalmology and Laser Eye Surgery Unit at Türkiye Gazetesi Hospital is one of Turkey’s leading eye clinics.
The Hospital continuously improves the services it offers in other fields of medicine including Obstetrics, Perinatology, Pulmonology, Radiology, Physiotherapy, Pediatrics, and Child and Adolescent Psychology.
Türkiye Newspaper Hospital continues to expand its medical staff with the addition of new specialist physicians, and to refurbish the patient rooms at its historic building by protecting its historic character.
In 2014, the Hospital established a Gastroenterology and Endoscopy Center, enlarged the Children’s Polyclinic, replaced the MRI scanner with a new one, and built public spaces inside the healthcare units and in the hospital’s garden to better serve the needs of patients and offer them more comfort.
Corporate Marketing and Communications Departments were established to provide health-related information to the public and to carry out marketing activities.
Internal training programs were organized to further increase employee loyalty, to foster goal-orientation and improve efficiency, and to offer higher quality services.
Additionally, Türkiye Newspaper Hospital initiated investments to promote health tourism, which presents a significant potential for Turkey and is incentivized by the government. To that end, the Hospital established an International Patient Relations Department and developed special health programs geared towards meeting the healthcare needs of European, Asian and African countries.
NEW INVESTMENTS IN 2015
In 2015, Türkiye Newspaper Hospital plans to establish a Medical Oncology Unit and to improve its Oral Health and Dental Unit by acquiring new medical equipment and adding new specialists to its medical staff.
The Hospital also plans to increase the number of in-network insurance companies, further expand its medical staff, and continue to refurbish patient rooms.
Türkiye Newspaper Hospital aims to provide support to social responsibility projects, organize conferences and carry out health promotional activities in collaboration with universities, municipal administrations and civil society organizations.